Reference

dolar138 Terms & Conditions for Your Account

Clear account rules make it easier to understand access, wallet checks, and your responsibilities before you enter the lobby.

Account accessWallet checksPolicy updatesLocal-law wording

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DANA, OVO, GoPay And QRIS Rules

dolar138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create, access, or use an account through dolar138. They explain the account details you must provide, the phone verification step before account access, and the checks we may make when a wallet or bank instruction does not match your

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account record. DANA, OVO, GoPay, and QRIS are shown here as payment contexts, but each transaction remains subject to the instructions displayed at the time. Bank transfer and virtual account references also follow the account name and verification details on file. Access depends on local law,
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and we may restrict an action where local law permits us to do so. We can revise these Terms & Conditions when an operational or legal change requires it; the current wording applies after it is posted. By continuing, you confirm that you have read the
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applicable terms and will keep your account details accurate.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Get Help With Account Rule Questions

Questions about these Terms & Conditions should follow the account support route shown in our contact area. We can help you understand a phone verification request, a wallet status message, or a receipt check without changing the policy for one account. If you are in Bandung, keep your account reference and payment receipt ready so we can match the request to the correct record.

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Account access

Use the support contact route when phone verification prevents account access. Include your account reference and the exact message shown so we can explain which Terms & Conditions step applies.

Wallet status

For DANA, OVO, GoPay, or QRIS questions, send the payment receipt and wallet status shown in your account. We use those details to clarify a policy-based check.

Policy changes

Ask our support team which wording applies to your account when a policy notice changes. We can point you to the current Terms & Conditions and explain the relevant account step.

RECORDS AND ACCESS

How We Keep Policy Records Clear

Our policy handling is tied to the account record rather than informal messages. We use the details you submit to check access, match payment references, protect account security, and respond to requests…

Data handling

We use account details, phone verification results, and transaction references to apply these Terms & Conditions. We do not treat a wallet name alone as proof that an account instruction belongs to you.

Cookies

Cookies can support account continuity and remember policy notices on your browser. You can manage browser cookie settings, though changing them may affect access to account pages.

Account security

Keep your phone and account credentials private. We may ask for verification before discussing account changes, wallet status, or a request connected with these Terms & Conditions.

Record retention

We retain account and transaction records for the period needed to apply policy, resolve account questions, meet operational needs, and address lawful requests. Retention can vary by record type.

Request a change

To correct account details or ask about stored records, contact support through the account contact route. State the requested change clearly and provide the reference needed to locate your account.

Access conditions

Your access depends on local law and the account checks described here. If a restriction applies, support can explain the relevant wording without bypassing the required verification step.

Terms & Conditions Answers For Your Account

The questions below cover the policy points you are most likely to check before opening an account. We focus on account access, wallet records, personal details, device behaviour, and requests for clarification so you can decide what to do next with fewer surprises.

They cover account creation, phone verification, wallet and bank references, account security, policy updates, record handling, and access where local law permits. They also explain how to contact us about a policy question.

Phone verification can be required before account access or when an account detail needs confirmation. Use the phone connected to your account and follow the displayed step; support cannot remove a required check.

Those local payment rails may appear as available account options, subject to the instructions shown at the time. The account name, wallet status, receipt, and any verification request must match the applicable Terms & Conditions.

A mismatch can place the transaction under review by our account checks. Keep the transfer receipt and account reference, then contact support so we can explain the applicable policy step and required correction.

Yes. The same Terms & Conditions apply when you access the account from a mobile browser, and cookies or device changes may affect session continuity. A new device can prompt another security or phone check.

Contact us through the account support route, identify the field that needs correction, and provide your account reference. We may request phone verification before changing details connected with wallet or access records.

Access depends on local law and the conditions stated in these Terms & Conditions. We may restrict an action when verification, security, payment matching, or a legal requirement applies, and support can explain the next step.

dolar138 Terms & Conditions for Your Account

Get Help With Account Rule Questions

Account access

Wallet status

Policy changes

How We Keep Policy Records Clear

Data handling

Cookies

Account security

Record retention

Request a change

Access conditions

Terms & Conditions Answers For Your Account

01 What do the dolar138 Terms & Conditions cover?

02 When does phone verification apply under these Terms & Conditions?

03 Can I use DANA, OVO, GoPay, or QRIS under the policy?

04 What happens if my bank transfer or virtual account name differs?

05 Do the Terms & Conditions apply on mobile browsers?

06 How do I request a correction to my account data?

07 Can dolar138 restrict access to my account?

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